FAQ

Is your website safe?
We will provide you a tracking num after you order; you can track the package. So please don’t worry about it. Also, all your personal information on our site is confidential.

Where can I look for information on the order I placed?
Your Order Confirmation email contains the detail of your order, including the order number. You also get a tracking number from which you can track your order.

What should I do if my credit card payment needs to be corrected?
If an error occurs while using a credit card to check out, you can go back and place the order again and cancel the order that was not successfully paid. You can contact your credit card company to confirm that your credit card is in good standing. If you have not tried it many times, please get in touch with us for assistance.

How to Maintain the watches?
All watches should be cleaned and serviced every two years to ensure they are trouble-free. Even quartz watches should be cleaned as any small particle can result in damage. During this regular maintenance, batteries and seals should also be replaced.

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